Purpose
This Privacy Policy explains how the platform handles personal data used for account access, business setup, customer management, product emailing, subscriptions, support, compliance, and security.
Privacy Policy
How Dir Sales collects, uses, protects, and retains personal data for platform users, managers, customers, and administrators.
Last updated: July 06, 2026
Data We Process
We may process account names, emails, phone numbers, roles, profile details, business details, customer records, campaign content, product images, automation details, delivery logs, payment references, and activity logs.
How We Use Data
Data is used to provide the platform, authenticate users, manage manager workspaces, send customer communications, process subscriptions, protect accounts, troubleshoot issues, and meet legal or operational obligations.
Data Protection
Passwords are securely hashed. Access to sensitive areas is role-based. Uploaded files are stored through configured object storage. Admin systems and logs should be restricted to authorized users only.
Customer Data
Managers are responsible for the customer records they upload or create. Customer emails should only be used for legitimate business communication and unsubscribe choices should be respected.
Retention
Data is retained only as needed for operations, security, auditing, legal requirements, backups, and account management. Inactive accounts and old backups should be reviewed according to documented retention rules.
Your Rights
Where applicable, users or customers may request access, correction, restriction, or deletion of personal data, subject to legal, security, or operational retention requirements.
Contact
For privacy requests, contact the system administrator or the business manager responsible for the customer relationship.